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FAQ

 

 
  DO YOU CLEAN FRAMES AND SILLS?

 

When we use the pure water fed pole system we clean all the window, including the frames and sills.
 

 

DO YOU CONFORM TO THE LATEST HEALTH AND SAFETY LAWS?

 

We use the water fed pole system to eliminate the need for ladders so our work conforms to the Health and Safety legislation in UK, at Clear Services we understand the importance of health and safety and have therefore made sure all staff are trained to use all the equipment we use.
 

 

DO YOU HAVE PUBLIC LIABILITY INSURANCE?

 

Yes we hold full public liability insurance for 1,000,000.

1 in 3 companies do not hold proper insurance so you could be held liable by them.

 

 

HOW DO I PAY?

 

Payments are usually collected either after every clean by cash/cheque or BACS alternatively payment can be made by post, securely online through our PayPal, or Barclays Pingit.
 

 

HOW DO YOU CLEAN LEADED GLASS?

 

Leaded glass is cleaned using our water fed pole system.
 

 

HOW OFTEN SHOULD I HAVE MY WINDOWS CLEANED

 

In the UK, freshly cleaned windows will develop a dirty haze from airborne dirt and pollution in only one to three weeks? This is why many UK business owners with shop front windows schedule weekly cleans to eliminate this haze. We strongly advise that all windows should be cleaned at least monthly to minimise dirt and grime build up. However we also offer 2 monthly cleans.
 

 

WHAT DOES IT COST TO HAVE MY WINDOWS CLEANED?

 

Windows come in varying shapes, styles and sizes, so a free estimate would be Necessary. This will enable us to provide you with a price to fit your cleaning requirements. Please contact us to arrange a free estimate.
 

 

WHAT IF IT RAINS?

 

Should it rain on the day we are scheduled to work at your house, we will still want to come. A light drizzle will not affect the outcome of the clean. However, if it is raining hard we will reschedule your clean at the earliest convenience.
 

 

WHAT IS A WATER FED POLE?

 

The dirt on your glass is held in the water, as the pure water strives to return to its impure state. Your glass is then given a final rinse to leave the glass totally sterile. We produce our own Pure water using reverse osmosis purification and a final stage which is called Deionising. Pure water (0 ppm) leaves your window completely clean. With pure water, your windows dry spotless without the need of wiping the contaminates off. No detergent residue means that windows do not get dirty so quickly, your windows inevitably stay cleaner...longer.
 

 

WHAT TYPE OF WINDOW CLEANING SERVICE DO YOU PROVIDE?

 

We use the latest water fed pole technology to professionally and efficiently clean windows to a very high standard.
 

 

WHY DON'T YOU DRY THE WINDOWS?

 

Because we use 100% pure water the windows dry spotless.